Privacy Policy
PRIVACY POLICY
This Privacy Policy applies to personal data collected, processed and stored during your use of the website http://www.milandrea.fr hereinafter the “Site”).
For the purposes of the Privacy Policy, the term “personal data” means any information that, alone or in combination with other information, allows an identified natural person to be identified, such as name, email address, telephone number or IP address.
Com&Co undertakes to process your personal data in accordance with applicable laws and regulations, and in particular Law No. 78-17 of January 6, 1978 as amended by the Law of June 20, 2018 and European General Data Protection Regulation No. 2016/679 (hereinafter the “GDPR”).
ARTICLE 1 - DATA CONTROLLER
The controller of your personal data collected during your use of the Site is the company Com&Co, a simplified joint-stock company with capital of €100.00, registered with the Trade and Companies Register of Nimes B 903 085 710 under number 903085710, whose registered office is 24 placette pinta, 30240 Le Grau du roi (France) (hereinafter “ Com&Co ” or “we”).
Personal data collected by Com&Co
Com&Co collects and processes the following personal data about you:
The data you communicate to Com&Co
This is the personal data that you communicate to Com&Co when you create a customer account on the Site, when you place orders on the Site or when you contact us. This data includes your first and last name, postal address, billing address, email address, customer account password and telephone number.
Unless otherwise stated, the information requested from you in the collection forms accessible on the Site (such as the customer account creation form) is mandatory. If you do not provide this information, you will not be able to validate the corresponding form. You are solely responsible for the accuracy of the data you communicate to Com&Co.
If you make a purchase through the Site, we do not collect or store your payment card details. This data is collected directly by our payment service provider and is therefore subject to that service provider's privacy policy.
ARTICLE 2 - DATA RELATING TO YOUR NAVIGATION ON THE SITE
Com&Co collects information each time you visit the Site, including the IP address used to connect your computer to the Internet, your login information, browser type and version, and time zone setting.
Moreover, Com&Co and its partners collect information relating to how you use the Site, through cookies or any other similar technology, as indicated in article 7 below.
ARTICLE 3 - USE OF YOUR PERSONAL DATA
Com&Co collects and processes your personal data for the purposes described below.
Nature of data processing: Justification for data processing
Management of your customer account (creation, modification and deletion of the account): The management of your customer account is necessary for the execution of your customer contract, in accordance with our general conditions of sale
Management of our commercial relations (tracking and sending orders, management of product return/exchange requests): The management of our commercial relations is necessary for the execution of your customer contract, in accordance with our general conditions of sale
Management of your contact requests: The management of your contact requests is based on the legitimate interest of Com&Co to respond to contact requests.
Sending invitations by email to finalize the order: Sending invitations to finalize your order is based on the legitimate interest of Com&Co to allow you to finalize your order.
Sending the newsletter : Your subscription to the newsletter of Com&Co relies on your consent.
Management of your requests to exercise your rights regarding personal data (as described in Article 8 below): The management of your requests to exercise your rights is based on the legal obligation of Com&Co to respond to requests to exercise the rights of individuals whose Com&Co processes personal data.
Pre-litigation and litigation management: The management of your contact requests is based on the legitimate interest of Com&Co to assert its rights in the context of pre-litigation or litigation.
ARTICLE 4 - RECIPIENTS AND TRANSFERS OF YOUR PERSONAL DATA
Within Com&Co, and with regard to each processing purpose, personal data concerning you is collected, processed and stored by authorized personnel of Com&Co, only within the scope of their respective skills, and in particular by our sales department, our marketing department and our IT department.
Your personal data may be communicated to third parties with regard to the processing purpose concerned, and in particular to our service providers in charge of shipping orders, to our service providers in charge of development, hosting and maintenance operations of the Site, data storage as well as to our potential investors or any other third party involved in the context of a merger or acquisition of all or part of the activity of Com&Co, change of control or collective proceedings.
Your personal data is processed by our IT service provider Shopify Inc., which is responsible for hosting and displaying our Site and is located in Canada. In this regard, the appropriate level of data protection is guaranteed by an adequacy decision of the European Commission, which can be consulted here.
ARTICLE 5 - Duration of storage of your personal data
Com&Co only retains your personal data for the period strictly necessary for the purpose of the processing. More specifically, your personal data is retained in accordance with the periods indicated in the list below.
- Management of your customer account - 5 years after the closure of your customer account or from a period of inactivity of 3 years
- Management of our business relationships - 10 years from the end of the business relationship
- Managing your contact requests - Time required to process and respond to contact requests
- Sending email invitations to finalize the order - 3 years from the last connection to the customer account
- Sending the newsletter - Duration of the newsletter subscription
- Management of your requests to exercise your rights regarding personal data - 5 years after the request is closed
- Pre-litigation and litigation management - Until a pre-litigation is finally resolved amicably or until all avenues of appeal have been exhausted.
ARTICLE 6 - SECURITY OF YOUR PERSONAL DATA
We are committed to protecting the personal data we collect. To do this, Com&Co ensures that it takes all necessary physical, technical and organizational measures to prevent any unauthorized or unlawful processing, as well as any accidental loss, destruction or damage to your personal data.
ARTICLE 7 - POLICY RELATING TO THE USE OF COOKIES AND OTHER TRACKERS
Cookies are small text files that are placed on your device (phone, computer, tablet, etc.) by Com&Co and our partners when you browse our Site. By extension, and within the meaning of this cookie policy, the term cookie more generally covers all tracking technologies used on our Website and which collect information relating to your browsing and your interactions on it.
Cookies can be:
- Session, when they are stored on your terminal exclusively for the duration of your browsing on the Site and deleted when you close your browser.
- Persistent, when they are kept on your device for a longer period, until they expire or until they are deleted by the user.
In some cases, the cookies used on our Site may collect personal data about you.
When personal data is collected by Com&Co, as data controller, will process them in accordance with the provisions of this cookie policy.
Since April 1, 2021, website/application publishers must comply with CNIL recommendations regarding cookies, which requires an in-depth analysis of the cookies used and the resulting personal data processing.
When third-party cookies allow our partners to collect and process personal data about you, we invite you to consult their privacy policy to learn about the conditions under which your personal data will be processed.
CATEGORIES OF COOKIES THAT MAY BE PLACED ON YOUR DEVICE
Several categories of cookies may be placed on your terminal equipment: essential cookies strictly necessary for the operation of the site, audience measurement and analytical cookies intended to measure the performance of our Site as well as advertising cookies.
- Essential cookies
Essential cookies, such as functionality, session, authentication, and security cookies, are essential for the proper functioning and security of the Site and are strictly necessary to provide the services you wish to access through the Site. They are enabled by default on the Site.
These cookies allow in particular:
- To ensure smooth navigation on our Site, to facilitate and accelerate the loading of the various web pages, and to guarantee the operation of all the Site's functionalities;
- To memorize the user interface display preferences (language used and presentation of the service) and to adapt the presentation of the Site for a personalized experience when it is an intrinsic element of the services offered on the Site;
- To memorize certain information as part of your purchasing process (for example, cookies allowing the contents of the shopping cart to be remembered);
- To allow you to access reserved and personal areas of the site, such as your customer account, using the authentication mechanism;
- To implement security measures and detect any fraudulent connection to your customer account;
- To retain your choice regarding cookies and ensure the operation of our cookie management tool;
- To ensure the operation of certain features of the purchasing and ordering process (for example the payment process).
Through the use of some of these cookies, Com&Co may collect and process certain personal data in order to pursue the aforementioned purposes. This includes your IP address, your session identifiers, information relating to your browser and/or terminal, your browsing data and your preferences (including your choice regarding cookies).
The legal basis for processing this data is the legitimate interest of Com&Co to ensure that the Site functions correctly, securely and according to the preferences indicated by each user. The data is shared within Com&Co only to those persons who need to know it for the purposes mentioned above, such as, for example, the teams involved in the management of the Site and those providing technical support. Com&Co may also share this data with external service providers for the same purposes. In the event of data transfer outside the European Economic Area, Com&Co will implement appropriate safeguards to manage the transfer in accordance with the GDPR. Your personal data is retained only for the period necessary to achieve the aforementioned purposes, and in any event for a maximum period of 6 months. Data relating to your consent may be retained for longer in order to anticipate any action or investigation aimed at verifying or contesting compliance by Com&Co of its obligation to collect user consent.
- Audience measurement and analytical cookies
Our partners place audience measurement and analytical cookies on the Site to enable us to measure the Site's audience, optimize its performance, and improve our services. If you do not accept these cookies, we will not be able to take your browsing into account in our performance statistics and audience measurements.
These cookies allow in particular:
To establish traffic statistics (for example, the number of visits, the most visited pages, etc.) to understand how visitors interact with our Site and improve the quality of our services and the user-friendliness of the Site;
Analyze your behavior on our Site (e.g., mouse movement, scroll height).
In the context of the use of these cookies, Com&Co will only access aggregated statistical data.
- Advertising cookies
Our partners use cookies to provide you with personalized advertising content relevant to you, both on our Site and on third-party sites. If you do not accept these cookies, you will not be able to access this personalized advertising content.
These cookies allow in particular:
- To adapt the advertising content inserted on our Site to your interests, your location and your behavior on our Site;
- To limit the number of times the same advertisement is shown to you;
- To produce statistics regarding advertising on our advertising spaces and your interaction with these spaces to measure the effectiveness of an advertisement;
- To offer you advertising content relating to our Site and our services when you access third-party sites and social networks, following your visit to our Site.
COOKIE MANAGEMENT
Here is a list of cookies that we use. We have listed them here so that you can choose whether you want to allow them or not.
_session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data held, persists for 30 minutes from the last visit. Used by our website provider's internal stats tracking system to record the number of visits.
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day. Calculates the number of visits to a store by a unique customer.
cart, unique identifier, persistent for 2 weeks, stores information about your shopping cart.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined If the store has a password, this is used to determine if the current visitor has access.
ARTICLE 8 - YOUR RIGHTS OVER YOUR PERSONAL DATA
You have the right to access, rectify, erase, limit and oppose the processing of your personal data, as well as the right to define guidelines regarding the fate of your data after your death and the right to the portability of your personal data.
These rights are exercised under the conditions set out by the applicable regulations:
The right of access means that you can ask us at any time to inform you whether we are processing personal data about you and, if so, to inform you which personal data are concerned and the characteristics of the processing carried out.
The right to rectification means that you can ask us to rectify your personal data when it is inaccurate. You can also request that your personal data, if incomplete, be completed to the extent that this is relevant to the purpose of the processing in question.
The right to erasure means that you can request the erasure of your personal data, in particular when: (i) their retention is no longer necessary in relation to the purposes for which they were collected; (ii) your personal data are processed on the basis of your consent, you wish to withdraw this consent, and there is no other legal basis that could justify the processing; (iii) you have objected to the processing of your personal data and you therefore wish them to be erased; (iv) your personal data have been unlawfully processed; (v) your personal data must be erased to comply with a legal obligation provided for either by European Union law or by French law.
The right to restriction means that you can ask us to restrict the processing of your personal data (i) when you contest the accuracy of your personal data for a period enabling us to verify its accuracy; (ii) when, following processing established as non-compliant, you prefer restriction of processing to complete erasure of your personal data; (iii) when we no longer need your personal data for the purposes of processing but you still need it for the establishment, exercise or defense of legal claims; (iv) when you have objected to the processing of your personal data and you wish to restrict processing for the period enabling us to verify whether the legitimate reason you invoke is justified. Restriction of processing means that the processing of your personal data will then only include the storage of your corresponding personal data. We will then no longer carry out any other operations on the personal data in question.
The right to object means that you can object to the processing of your personal data, when this processing is based on the pursuit of the legitimate interest of Com&Co. The right to object is exercised subject to providing a legitimate reason relating to your particular situation. We will then cease the processing in question unless there are legitimate and compelling reasons justifying the continuation in accordance with the applicable regulations.
The right to define instructions regarding the fate of your data after your death allows you to make known your instructions regarding the storage, deletion and communication of your personal data after your death.
The right to portability means that you can ask us to receive your personal data in a structured, commonly used and machine-readable format and to transmit it to you, or to ask us to transmit it directly to a third party of your choice where legally and technically feasible.
When we process your personal data based on your consent, you have the right to withdraw your consent at any time by contacting the addresses indicated in the Contact section below or by clicking on the unsubscribe link present in each of our newsletters. However, the withdrawal of your consent does not affect the validity of the processing carried out before its withdrawal.
ARTICLE 9 - CONTACT
For any questions regarding the collection and processing of your personal data or to assert your data protection rights, you can contact Com&Co :
By mail: 24 placette pinta, 30240 Le Grau du roi
By email to contact@milandrea.fr
ARTICLE 10 - MODIFICATION OF THE PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Last updated on 02/29/2024
